Retail Store FAQ
Woodstock Pick Up Option at Shipping
If your unable/don't have time to shop in our 8,000 sq foot retail storefront there is an option at check out as a shipping option now (its here due to a new bill passed and our inability to operate 100% in French for our Quebec Customers). This has lead to it being shown at check out with the Shipping Options, we implemented a picking charge to the Woodstock Pick Up to cover developer fees, this way we are not in violation of Quebec Human Rights by operating solely in English. Changes to an order after fulfillment are subject to a restocking fee of 5%, this refund minus the restocking fee is applied via store credit. Otherwise a restocking fee of 15% for refunds back via the original payment method should the order be cancelled. (pick up fee is non refundable)
What are your Store Hours?
We'd love to see you :)
If you're near one of our stores, drop by and say hi! One of our staff members will be happy to help you find your perfect style.
Our flagship store is located at 236 Springbank Ave, Woodstock, Ontario, N4S 7R3
December Holiday Store Hours
Monday: 9 am - 6 pm EST
Tuesday: 9 am - 6 pm EST
Wednesday: 9 am - 6 pm EST
Thursday: 9 am - 7 pm EST
Friday: 9 am - 6 pm EST
Saturday: 10 am - 5 pm EST
Sunday: 10-2 pm EST
(closed on Saturdays of all long weekends with the exception of December 23)
🎄 Christmas Closure 2023 🎄
Dec 24, 25, 26, 30, 31, Jan 1
Then our Winter Hours Go into effect after Christmas.
Still Looking for further Assistance
You can contact us through our contact page below!